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Which Live Virtual Receptionist Offers The Best Value

Published Jul 25, 24
6 min read


OHQ's records suffice evidence of a fee that is payable unless they are shown to be wrong. Client will certainly use its practical endeavours to alert OHQ of any invoice dispute within fourteen (14) days of receipt of an invoice, adhering to the procedure described in Area 15. If Customer disputes an invoice, the invoice has to proceed to be paid on schedule however OHQ will attribute or refund Consumer if it is later on reasonably established by OHQ or according to the conflict resolution process detailed in Section 15 that the billing was inaccurate and the Consumer is qualified to a credit score or refund.

Such alterations may consist of, without limitation, adjustments to the quantities of the Subscription Charges or Use Fees for OHQ Paid Solutions, modifications to the use allowances included in the Prices Strategies, and discontinuation of Pricing Strategies. (a) Each such alteration will work after reasonable development written notice is supplied to Client (as an example, by being published to the OHQ Internet Site), except that any kind of such revision that impacts a Selected Paid Service will relate to Consumer starting at the start of a Paid Service Term beginning no less than thirty (30) days from the day which OHQ provides notice of such modification to Consumer based on Area 16.8.

If Client does not end its usage of any afflicted Selected Paid Solution before the reliable day of such modification, Consumer will be deemed to have actually consented to such modification relative to such Selected Paid Solution. (b) If a Prices Strategy selected by Client is discontinued, OHQ will certainly supply Client with affordable advance notification of no less than thirty (30) days and Consumer will certainly be offered the alternative of selecting a brand-new Rates Plan from then-current pricing strategies supplied by OHQ.

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For avoidance of doubt, this paragraph does not apply to changes to the Catalog, which are addressed in Area 7 (australian virtual receptionist).1. Customer represents that all details given by Customer and its callers to OHQ (including, without restriction, all call information and information concerning Consumer's Credit report Card) is precise, updated and complete at the time it is offered to OHQ

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Customer should whatsoever times abide by all laws, guidelines, requirements and codes applicable about its use OHQ Offerings and the Customer's supply of its product or services to its customers. Customer will not use any type of OHQ Offerings to participate in, or to encourage or assist others to participate in, any kind of prohibited or fraudulent activities.

If a new Paid Service Term starts earlier than 3 (3) days after such email is sent, Consumer will certainly sustain the applicable Subscription Cost for the new Paid Solution Term (the ""). The reliable day of such termination will certainly be either (i) the Asked For Termination Date, or ought to Consumer not specify a Requested Discontinuation Date, (ii) the last day of the Last Paid Service Term.

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Where Customer ends pursuant to this Section 10.1(b): (i). The Membership Charges that have been pre-paid will be preserved and the OHQ Offerings offered to Client up until the last day of the Last Paid Solution Term (based on reinstatement costs under stipulation 10.3(e)) and the unused balance of the Prepaid Usage Credit will certainly be preserved by OHQ for future usage by Client if Client makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Complying with discontinuation of any OHQ Solution, OHQ will certainly not be liable by any means for addressing telephone calls, taking or supplying messages, or executing any kind of various other activities in link with such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ may end Client's Account and Consumer's accessibility to the Account.

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(e) Adhering to termination of any kind of OHQ Solutions, OHQ will certainly have no commitment to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to restore or otherwise recommence an ended OHQ Services, OHQ might need that Customer pay a reinstatement charge of $30 (to cover OHQ's reasonable costs in refining the reinstatement) Information collected by OHQ from Client and its customers may be utilized, revealed and shared by OHQ in conformity with OHQ's personal privacy policy as available on the OHQ Internet Site ("") and as may be modified periodically.

The Controller thus selects the Cpu with respect to handling tasks undertaken during the arrangement of assistant services. OHQ and Customer recognize and agree that the Cpu goes through the adhering to commitments: The Processor will abide with the pertinent Information Protection Regulations and should: (a) just act on the created instructions of the Controller and make sure those acting under their authority do the very same; (b) guarantee that people processing the information go through a duty of confidence; (c) utilize its ideal endeavours to secure and safeguard all personal information from unauthorised or unlawful processing, consisting of (but not restricted to) unintentional loss, devastation or damage; (d) guarantee that all handling satisfies the requirements of the GDPR and relevant Information Protection Laws; (e) guarantee that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the prior authorization of the Controller; inform the Controller of any type of desired changes worrying Sub-Processors; they implement a written agreement having the same information security responsibilities as laid out in these Terms; recognize that any type of failing on the component of the Sub-processor to abide with the Data Protection Rule, the Cpu continues to be totally reliant the Controller for the performance of the Sub-Processor's responsibilities; and aid the Controller in giving subject access and allowing data based on exercise their civil liberties under the Information Security Regulations.

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The Controller will accomplish sufficient and suitable onboarding and due persistance checks for all Cpus, with a full analysis of the obligatory Data Protection Legislation requirements. The Controller shall confirm that the Cpu has adequate and documented processes for information breaches, data retention and data transfers in area. The Controller will get proof from the Cpu regarding the: (a) confirmation and reliability of the staff members used by the Processor; (b) any type of certificates, certifications and policies as referred to in the onboarding procedure; (c) technological and functional procedures used in guarding the Personal Information; and (d) procedures in position for enabling information based on exercise their legal rights, including (however not restricted to), subject gain access to demands, erasure & correction treatments and limitation of processing actions.

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