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Our services can be personalized to suit high-volume, high-complexity corporate reception needs and we can likewise produce bespoke options. Have questions? Please complete your details and we'll communicate. Put Australia's leading virtual assistant option to the test! We're ready to answer your phone FREE for 7 days.

A great deal of business need their phone calls to be answered only when they are incapable to take the phone call themselves. If you tip out of the office for an hour or your in-house assistant goes to lunch, is on leave or is active on one more telephone call and you have multiple calls coming in at the one time.

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In such instances our assistants will certainly then address the phone as if we remained in your workplace. You're always in control and can relax understanding you will certainly never miss out on one more crucial call again!.

I have actually functioned with OfficeHQ for several years over a number of different companies. After having problems formerly with one more carrier (who were missing calls primary wrong), it's been so great to be able to rely on prompt, specialist call answering.

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My medical method has expanded extremely quickly and just recently they have been able to tip in and save the day when various other personnel were sick with Covid. For the level of service they give, they can never be the cheapest out there. Their consumer service is outstanding and they plainly pride themselves on this.

Running a dynamic legislation technique, there are a great deal of moving components I have to stress around. Many thanks to the undeviating professionalism and trust of OfficeHQ, function services isn't among them. Over the 10 years I've been with OfficeHQ they have actually provided absolutely nothing however the very best solution I could expect.

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The solution was very very easy to establish and sets you back a fraction of what it would certainly to employ a receptionist. We have actually been with OfficeHQ for a number of years currently and couldn't be better with the service we get - virtual live answering service. Reception is handled pleasantly and properly and we understand our consumers remain in excellent hands

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My consumers and prospective consumers have just ever before commented positively on the answer; I don't think any person has actually know it's not my very own reception. They are additionally proficient at quiting telemarketers. For the core objective of addressing phone calls properly, giving an excellent impression and properly taking messages, 5 star.

Phone is never left buzzing or entering a queue. Is constantly addressed by team. We have been using OfficeHQ for over eight years currently. The quantity of time and money we have actually conserved has actually been outstanding. Whenever I consider just how much it would set you back to work with a receptionist full-time, I recognize precisely how much in front I am.

This implies just pertinent phone calls get across me, so I don't get interrupted when I'm ideal in the middle of something! We have actually discovered utilizing OfficeHQ's remote assistant service extremely advantageous to our company. It has released up our staff to react to customers on our terms, minimising distractions during the functioning day and making it possible for efficient and succinct communications.

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Originally, I was worried about not being in control of our own telephone calls, yet I have actually been proved incorrect and the solution has actually exceeded my assumptions. I would advise OfficeHQ to anyone thinking about digital solutions. Great company and extremely polite. They have made organization life a lot simpler to run.

Highly suggest (smith ai virtual receptionist). We have used this solution for over 2 years I would highly recommend OfficeHQ to anybody! Especially tradies and launch. Customers like it when their telephone calls are responded to, and OfficeHQ has responded to each and every single one for us. OfficeHQ offers us the guarantee that no telephone call will be unanswered, which is very crucial for a service-based organization.

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I have been using OfficeHQ for 16 years. It is crucial that my customers can constantly have their telephone calls addressed swiftly in a specialist fashion which creates a terrific very first impact.

We had diverted our phones to them whilst overseas. We utilize this service as a small company proprietor for when we are away or overseas - virtual receptionist service. They do an extraordinary work and I know my clients remain in the very best hands with this solution. We have actually been utilizing OfficeHQ's online phone answering solutions for the very best part of a decade and it's been a perfect way to guarantee new client enquiries are never missed out on, along with effectively managing queries from jobseekers.

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We never ever miss an organization opportunity yet do not have reception staffing issues to deal with. I can not tell you exactly how fantastic it's been to function with OfficeHQ.

The group has actually called to clear up and boost our treatments to make sure the ideal possible experience for our customers. OfficeHQ were always expert and just nicest individuals on the other end of the line!

We needed an option where our call are constantly responded to in a timely manner and OfficeHQ have been assisting us with these for over five years now. Very pleased with the solution up until now. The even worse point for a consumer is to call a business and there is no response or the call mosts likely to voicemail.

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As companies we work so hard to promote our solutions and we need to be there for the client when they make a decision to connect. We are often on the phone already with other clients or hectic with other work, so having the phone calls answered by somebody else helps us juggle points.

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This enables the personnel to prioritise their time to ensure that when they are returning the phone call they can devote their full interest to this certain client. We plan to linger with OfficeHQ, are happy for their solutions and would certainly advise. We utilize OfficeHQ for our little organization, our after-hours telephone calls obtain forwarded to their reception group and it has been nothing however a pleasure working with their function team.

We always get an email with the message within minutes of them taking the telephone call. OfficeHQ have actually answered our telephone calls for a few years, couldn't be happier with their professionalism and degree of service.